Be Discreet for Business Success
Recently I had a client ask me questions about another client. He was a bit taken back when I would not answer his questions. He asked me, "Why Not?" He was not that satisfied with my reply that it was the same reason I would not discuss him with anyone else. I then had to tell him about the Rules of Professional Conduct that I adhere to, which includes a rule on confidentiality of information. This rule states in part that a lawyer shall not reveal information relating to the representation of a client unless the client gives informed consent.
As an attorney, I am bound by confidentiality. I could lose my license to practice law by breaking this rule. In business, even though you are not bound by a set of professional rules of conduct, being discreet is also essential. Too many people overlook the importance of confidentiality in business.
You must remember, each time you disclose information about another person, regardless if in a meeting, around the water cooler, or at happy hour after work, the person you are telling the information to may enjoy hearing the scoop, but most likely on a deeper level don't like the act of your telling them.
If I'm sitting there telling you what Joe has been doing, you can't help but wonder what I might be telling Joe about you. When you violate confidences, it often comes back to haunt you. Unfortunately, many people learn this the hard way. This hard-won wisdom is often embarrassing and therefore the humiliating lesson sinks in. It's unnecessary though, just remember that loose lips sink ships and curb your gossiping and be discreet.
Indiscretion and breaking confidences always leads to problems. To prevent these problems, don't say anything, or put into writing anything, that you wouldn't want the person you are speaking about to hear or read. Presume that everything you say will be heard by those you are talking about. Presume everything you write will be read by all parties involved with the message. You do not need to be an attorney to keep confidences. A little discretion goes a long ways to prevent problems and ensure you are someone people trust. This trust will lead to greater success. So be discreet!
As an attorney, I am bound by confidentiality. I could lose my license to practice law by breaking this rule. In business, even though you are not bound by a set of professional rules of conduct, being discreet is also essential. Too many people overlook the importance of confidentiality in business.
You must remember, each time you disclose information about another person, regardless if in a meeting, around the water cooler, or at happy hour after work, the person you are telling the information to may enjoy hearing the scoop, but most likely on a deeper level don't like the act of your telling them.
If I'm sitting there telling you what Joe has been doing, you can't help but wonder what I might be telling Joe about you. When you violate confidences, it often comes back to haunt you. Unfortunately, many people learn this the hard way. This hard-won wisdom is often embarrassing and therefore the humiliating lesson sinks in. It's unnecessary though, just remember that loose lips sink ships and curb your gossiping and be discreet.
Indiscretion and breaking confidences always leads to problems. To prevent these problems, don't say anything, or put into writing anything, that you wouldn't want the person you are speaking about to hear or read. Presume that everything you say will be heard by those you are talking about. Presume everything you write will be read by all parties involved with the message. You do not need to be an attorney to keep confidences. A little discretion goes a long ways to prevent problems and ensure you are someone people trust. This trust will lead to greater success. So be discreet!
posted by Alain @ 9:43 AM
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